Live Support

Remote Control Utilities (远程技术支持工具）

Please click the above URL to download the remote control utility.

For windows Vista / 7 System,  Please Click HERE (2.1MB EXE File)

Step by step instruction:

1. download the utility from the above link.

2. Run the utility.

    Step 1. Select " USA"

    Step 2. Select " control my PC"

    Step 3. Provide 8 digit Secret PIN Code to your remote technician.

    Step 4. Agree to terms and click "Share my PC" to establish the support connection throught internet.